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IVR

IVR (Interactive Voice Response)

IVR can be configured with selfcare. Easy to use web based IVR portal enables to change any IVR settings, even record messages. No expensive telecom specialist intervention is required. 

Features:

Single level
Web-based management of outgoing messages
Any number of IVR base numbers
Integration with Call Center

Functions

Forward to (any internal or external number)
Play message (announcement)
Voicemail (integrated voicemail)
Call back (sends callback request to receiver's e-mail)
Receive code (code is stored in database for later analysis- function is used for polls etc)
 

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